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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darlene Greene

Darlene Greene

November 26, 2024

5  out of  5
rating by Darlene Greene
"I was searching for renters insurance, and Keir Jones stood out for his exceptional service. He’s the best agent I've ever worked with—thank you, Keir, for being so kind and helpful!"
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Val Parker

September 19, 2024

5  out of  5
rating by Val Parker
"These pepole really care!"
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Jason Phillips

August 1, 2024

5  out of  5
rating by Jason Phillips
"Keir Jones exceeded my expectations in every way possible. He made sure I understood all my insurance options and patiently answered all my questions. It's rare to find such dedication to customer service."
Profile photo of Debbie Mckinney

Debbie Mckinney

July 26, 2024

5  out of  5
rating by Debbie Mckinney
"If you're looking for an insurance agent who truly cares about his clients, look no further than Keir Jones. He's responsive, reliable, and genuinely interested in finding the best solutions for you."
Profile photo of Geneva Parker

Geneva Parker

July 23, 2024

5  out of  5
rating by Geneva Parker
"I can't thank Keir Jones enough for his excellent service. He made switching my insurance to State Farm seamless and hassle-free. I appreciate his attention to detail and proactive communication."
Profile photo of Jessie Sanchez

Jessie Sanchez

July 17, 2024

5  out of  5
rating by Jessie Sanchez
"Keir Jones is not just an insurance agent; he's a trusted advisor. He took the time to understand my unique situation and provided personalized recommendations that saved me money without sacrificing coverage."
Profile photo of Pauline Parks

Pauline Parks

June 30, 2024

5  out of  5
rating by Pauline Parks
"I've been a client of Keir Jones for several years now, and I'm continually impressed by his dedication to his clients. He's responsive, knowledgeable, and always goes the extra mile."
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Rodney Fleming

June 25, 2024

5  out of  5
rating by Rodney Fleming
"Keir Jones is the epitome of professionalism and customer service. He took the time to thoroughly explain my insurance options and helped me find the best coverage for my needs. Highly recommend!"
Profile photo of Estelle Ford

Estelle Ford

June 20, 2024

5  out of  5
rating by Estelle Ford
"Keir Jones, and his office staff are the best! Many, many years and a few claims down the road he is still the one I will put my trust in.... Thanks Keir Jones for all you have done to make my bumpy life journey a little smoother :-)"
We responded:
"Thank you for your kind review, we are here to help with all of your insurance needs and hope to smooth out some of the bumps for you!"
Profile photo of Kyle Santiago

Kyle Santiago

June 11, 2024

5  out of  5
rating by Kyle Santiago
"I had Keir Jones look for the best deal on a home policy after other Insurance did not renew my policy for no reasonable reason. I was very stressed, and Keir was a wonderful person to work with and was able to decrease my stress. Keir Jones is very professional at his job along with being very likable. He has a "get the job done" type of attitude and will call you right back if you need to speak with him. I am so lucky to have him as my Insurance agent. Thank you, Keir Jones!"
We responded:
"Thanks Kyle! We are able to write new homeowners policies in Oregon, Nevada, and Arizona -- hopefully in California again soon!"
Profile photo of Joan Lee

Joan Lee

June 4, 2024

5  out of  5
rating by Joan Lee
"Everyone is very nice in Keir Jones's office. They saved my money between my car insurance and homeowners insurance. Keir Jones offered to write up a quote for me, and I'm SO glad I let him."
We responded:
"You can really save on your auto insurance if you already have your home insurance with State Farm, I'm glad we were able to take care of you and make sure you're properly covered."
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Kristie Burke

May 31, 2024

5  out of  5
rating by Kristie Burke
"Keir Jones and his team are the best. He always explains everything in simple terms for me. Keir works with you to find out what you really need. He cares about the needs of his community and your family. Highly recommend him for all your insurance needs."
We responded:
"We pride ourselves on being involved in our community, so you see us at events, schools, and service projects... if you are helping a great cause, we want to help you do good... plus make sure you have the right insurance! :-)"
Profile photo of Joel Graham

Joel Graham

May 24, 2024

5  out of  5
rating by Joel Graham
"I recently switched from an old provider to State Farm, and I was very happy with the customer service. To be honest, it is the best customer service I have ever experienced in insurance. Keir Jones and his team are quick to respond, and I have felt taken care of every step of the way. I would definitely recommend it!"
We responded:
"We try to make it easy to get started with your new insurance plan, walk you through all of the coverage, talk to you about the claims process, and welcome you to our Keir Jones State Farm family. Thanks for the kind review Joel!"
Profile photo of Angelina Myers

Angelina Myers

May 14, 2024

5  out of  5
rating by Angelina Myers
"We have had State Farm Insurance through Keir Jones's office for many years. Whether we have had policy questions or claim questions, we have always received excellent customer service. Keir Jones cares about his clients. I've always had positive interactions with his office."
We responded:
"Thank you so much for taking the time to submit a review, we pride ourselves on being there when you need us to answer your questions, we appreciate your business Angelina!"
Profile photo of Dana C. Arnett

Dana C. Arnett

January 30, 2024

5  out of  5
rating by Dana C. Arnett
"Melissa W. at Kier Jones is an excellent manager of our account. Responsive, quick, and always providing solutions without alot of back and forth. Great job!"
We responded:
"Thank you for taking the time to review us Dana! Melissa is the best! She has been our office manager for nearly 12 years! We are here to help when you need us! "
Profile photo of Anne Johnson

Anne Johnson

January 16, 2024

5  out of  5
rating by Anne Johnson
"This place is amazing! Keir Jones is so incredibly helpful. They even stayed past closing just to answer the million questions my fiance and I had. Anytime a place like this treats you like a person instead of just a customer when you walk through the door, it deserves 5 stars in my book. You can tell they genuinely wanted to make sure we got the coverage we needed but at a price we could afford. Highly recommend it! :)"
We responded:
"Thanks for your review, we are always here to help! "
Profile photo of Carol Hernandez

Carol Hernandez

December 4, 2023

5  out of  5
rating by Carol Hernandez
"Keir Jones's approach to insurance and financial services stands out. He doesn't just sell policies; he builds relationships and is deeply involved in our community, making it a better place for all of us. His dedication to serving Arizona, Nevada, Oregon, and California is unmatched, and I'm proud to have him as my neighbor."
We responded:
"Thank you Carol! We appreciate your support and are here when you need us. "
Profile photo of Tafikul Hussein

Tafikul Hussein

November 27, 2023

5  out of  5
rating by Tafikul Hussein
"Keir Jones has a strong commitment to his clients' well-being. He's not just an insurance agent; he's a friend who genuinely cares about our future. Thank you for your excellent service."
We responded:
"We aim to be there for the long term, like a good neighbor, to make sure you are protected and keep on track to hit your goals. "
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Flannery George

November 21, 2023

5  out of  5
rating by Flannery George
"Keir Jones goes above and beyond to serve his clients. His dedication to providing insurance and financial services guidance is exceptional. I'm grateful to have him as my agent."
We responded:
"Thanks for your kind review, we appreciate you too and are here when you need us. "
Profile photo of Joanne Lawson

Joanne Lawson

October 25, 2023

5  out of  5
rating by Joanne Lawson
"I was introduced to this agent through my boyfriend who stated he saved a lot of money on all of his premiums. I was raised in a "State Farm family" but for the last multiple years had switched to another insurer. When I called Keir's agency they were respectful, personal and professional. Additionally I am saving $750. per year! Thank you Keir/State Farm!!"
We responded:
"So happy to have you back to State Farm and our office, we are here to help when you need us. "
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Michelle Howell

October 13, 2023

5  out of  5
rating by Michelle Howell
"Staff was great and very involved in finding us the right types of insurance for our needs. The service has been top notch. Follow up from them was quick, decisive and helpful."
We responded:
"Thank you Michelle! Its always a pleasure to help get people the insurance they need so they can sleep a little easier knowing they have protection. "
Profile photo of Maribel Lucas

Maribel Lucas

October 10, 2023

5  out of  5
rating by Maribel Lucas
"Keir and staff were super helpful, professional, efficient, and easy to work with for my new auto insurance quote. Would recommend him to my family or friends!!"
We responded:
"Thanks Maribel! Remember with Auto Insurance, you need to shop BEFORE your current policy expires, call us the month before to get your new coverage set up. "
Profile photo of Dianne Brooks

Dianne Brooks

October 10, 2023

5  out of  5
rating by Dianne Brooks
"Keir Jones has been my go-to guy for any insurance need I ever have! He has helped me insure my home, truck and two motorcycles and always finds me huge savings! He always makes himself available, even on weekends! It is very hard to find great help outside of the Mon-Fri 9 to 5, but he understands that is not everyone's schedule and he continuously goes above and beyond to help his clients! A+ Gold Star 5/5 for this guy!"
We responded:
"We are mainly 9-5pm with our office team but you can call my cell or reach State Farm customer service 24/7 == we are here when you need us the most."
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Shannon Gregory

September 8, 2023

5  out of  5
rating by Shannon Gregory
"Always a pleasure speaking to the front desk lady, she is always so helpful and friendly. So pleased with her customer service and the insurance coverage we have with Keir, i most definitely recommend them to my friends and family."
We responded:
"Thank you for your review of our office!"
Profile photo of Judith Webb

Judith Webb

September 5, 2023

5  out of  5
rating by Judith Webb
"Keir was patient and did an excellent job at guiding me through what I needed. Saved a lot of money These guys are professionals who connect you with the best options for you."
We responded:
"Thank you Judith!"